Available payment methods
| Method | Typical use | Things to know |
|---|---|---|
| UPI | Most Indian users | Pay from a UPI app to the details shown. Keep the UTR/reference number. |
| PhonePe / GPay | UPI through a specific app | Same underlying UPI rail. The payer account must be in your name. |
| Bank Transfer | Larger amounts | Subject to bank processing times and cut-offs. |
| Neteller | E-wallet users | Requires a verified Neteller account in your name. |
| 3rd Party Gateway | Alternative processor | The payee name on your bank statement may be a processor, not “Ekbet”. Keep the reference. |
Payment details (UPI IDs, account numbers) are generated per transaction on the operator’s screen. Never pay to details sent to you in a chat message, even if the sender claims to be support.
Minimums and maximums
Because limits differ by method and are changed by the operator, the reliable figure is the one printed on the form when you pay. The only range we have directly verified is the Neteller range above. Withdrawal minimums are displayed on the withdrawal form in the same way.
Deposit procedure
Log in and tap Deposit
In the bottom bar on mobile, or the account menu on desktop.
Choose a method and check its range
If a bonus is offered, decide now whether you want it — see bonus terms.
Enter the amount and follow the on-screen instructions
For UPI you will be shown payee details or redirected to your UPI app.
Pay from an account in your own name
Third-party payments may be credited, but the later withdrawal is usually refused.
Save the reference
Screenshot the UTR/transaction ID. It is the only evidence that matters if something goes wrong.
Check Deposit Records
The status should move to successful and the balance should update.
Withdrawal procedure
Check the balance breakdown
Money tied to an unfinished bonus is not withdrawable. Requesting a withdrawal with a bonus active can forfeit the bonus and its winnings.
Open Withdrawal and add a payout account
The account holder name must match the name on your Ekbet account.
Enter the amount within the shown range
Submit and note the request time.
Wait for approval
Withdrawals are reviewed before they are paid. Only after approval does the bank or wallet timing begin.
| Stage | What happens | What can delay it |
|---|---|---|
| Operator review | Checks for wagering, KYC and payment ownership | Incomplete KYC; bonus not cleared; name mismatch |
| Payment processing | Funds sent to UPI, bank or wallet | Bank holidays, cut-off times, processor delays |
| Arrival | Credited to your account | Bank-side checks on incoming international or processor payments |
Verification requirements
Expect KYC before or at the first withdrawal: photo ID, proof of address, and proof that the payment method is yours. The documents and common rejections are covered on the registration guide. Completing KYC early is the single most effective way to avoid a slow first withdrawal.
Fees
We have not seen a published fee schedule for deposits or withdrawals. Your own bank or wallet may apply its own charges, and payments routed through a third-party processor can attract foreign-transaction fees on some cards and accounts. Check the operator’s payment terms and your bank’s charges before paying. Winnings from betting are taxable in India regardless of where the operator is based.
Failed transaction troubleshooting
Money left my account, balance unchanged
- Cause
- Delayed confirmation between the payment rail and the operator, or the payment went to expired payee details.
- Fix
- Do not pay again. Check Deposit Records after 30 minutes. If still pending, send the UTR/reference and a screenshot of the debit to the operator’s live chat. If the operator cannot trace it, raise a dispute with your UPI app or bank; UPI failures are normally reversed by the bank.
Deposit rejected
- Cause
- Amount outside the method’s range, a bank block on gambling-related payments, or a name mismatch.
- Fix
- Check the range on the form; try a different method; confirm the payer account is in your name.
Withdrawal pending for days
- Cause
- KYC incomplete, bonus wagering unfinished, or the payout account name does not match.
- Fix
- Check for a verification request in your account messages, check the bonus balance, and ask live chat what the review is waiting for.
Withdrawal rejected
- Cause
- Usually third-party payment, duplicate account suspicion, or bonus terms.
- Fix
- Ask the operator for the specific reason in writing. We cannot intervene in account decisions.
Typical problems, briefly
- Paying from a family member’s UPI — the most common cause of withdrawal refusals.
- Paying twice because the first deposit seemed to fail — creates two disputes instead of one.
- Paying to UPI details received in a chat — a known scam pattern.
- Requesting a withdrawal with an active bonus — can forfeit the bonus and its winnings.
Where this information came from
Method names and the Neteller range are taken from screenshots of the operator’s deposit screens. Procedures are based on how the screens are laid out and on the operator’s general payment rules. The operator can change methods and limits at any time; its current terms always take precedence. If something here no longer matches, please tell us.