Contact Ekbet Support

Get in Touch

We take great care of our players and make every effort to ensure you feel safe and well-supported throughout your time with us. Our customer support service is available 24 hours a day, 7 days a week. Whatever the query — account, deposits, withdrawals, bonuses or technical issues — our team is ready to help.

Before contacting support, we recommend checking our FAQ section — many common questions are answered there and you may find an instant resolution without waiting for a response.

• 💬
  Live Chat

  The fastest way to reach us. Start a live chat session directly from any page on our website or within the Ekbet app. Our agents typically respond within a few minutes.

  Available 24/7 — lowest wait times
• ✉
  Email Support

  Send us a detailed message at [email protected]. Email is ideal for complex queries where attaching screenshots or documents is helpful. Always write from the email address registered to your account.

  Response time: 2–6 hours
• 📞
  Hotline

  Speak directly with a support specialist by calling our hotline at +63 916 316 2497. Our agents are polite, professional and able to assist with account matters in real time. Please note that call charges may apply depending on your mobile operator.

  Available 24/7
• 📲
  WhatsApp

  Prefer messaging? Contact us on WhatsApp at +63 916 316 2497. Send your query and a support agent will respond as quickly as possible.

  Available 24/7
• 🔒
  Privacy & Data Requests

  For data access, deletion, or correction requests under applicable privacy law, email [email protected] with the subject line "Privacy / Data Request". See our Privacy Policy for details.

  Response time: within 30 days as required by applicable law